88xx Privacy Policy — Your information is safe with us

1 Role

Welcome to 88xx. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By using any 88xx service, you agree to this Privacy Policy.

We believe your privacy is a fundamental right. That is why we only collect information that is strictly necessary to provide our services. Our privacy policy is built to international data protection standards.

2 What Information We Collect

We collect various types of information when you register and use services on the 88xx platform. Here is a full breakdown:

We also automatically collect certain information when you use our platform, such as your login time, pages visited, and session duration.

3 Use of Data

88xx uses the data it collects for the following purposes:

• To create and manage your account and verify your identity.
• To securely process deposit and withdrawal transactions.
• To detect fraud, money laundering, and multiple accounts.
• To personalize your gaming experience and send you relevant offers.
• To ensure responsible gaming and monitor at-risk behaviour.
• To meet legal obligations and resolve disputes.
• To improve platform security and performance.
• To provide the support service you have requested.

4 Data Sharing & Disclosure

88xx does not sell your personal data to third parties. However, data may be shared in the following limited circumstances:

• Payment Processor: bKash, Nagad, Rocket, and USDT gateways only receive the information necessary to complete a transaction.
• Game Provider: Game studios on our platform may access gameplay data, but not your personal information.
• Legal authorities: We may be legally required to provide data in response to a court order or government investigation.
• Fraud Prevention: Limited data may be shared with international gaming security organizations for fraud prevention purposes.

5 Cookies & Tracking Technologies

88xx uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help us improve your experience.

• Essential cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be disabled.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Collected to understand which parts of the platform are used most. This data is fully anonymised.
• Security Cookies: Used to detect multiple accounts from the same device or identify suspicious activity.

You can disable analytics cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

6 Data Protection Measures

88xx uses the latest technology and methods to protect your personal information. Our security measures include:

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Passwords are never stored in plain text — they are protected using bcrypt hashing.
• Sensitive data is stored in the database using AES-256 encryption.
• Two-factor authentication (2FA) — OTP-based login security.
• A real-time fraud detection system actively monitors all activity.
• Regular security audits and vulnerability assessments are conducted.
• Staff can only access specific data when there is a defined need to do so (Role-based Access).

7 Data Retention Period

88xx does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account information: For the duration your account is active and up to 5 years after closure.
• Transaction Records: Retained for a minimum of 5 years as required by law.
• Gaming Logs: Retained for up to 3 years for dispute resolution.
• KYC documents: Kept in secure storage for up to 5 years after verification.
• Support Conversations: Retained for up to 2 years after the issue is resolved.
• Analytics Data: May be used indefinitely in anonymised form.

Once the retention period expires, data is securely deleted or anonymised.

8 Your Privacy Rights

As a member of 88xx, you have several rights over your own data that we respect and uphold:

9 Minor's Privacy

88xx strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• If we discover that any user is under 18, their account will be closed immediately and all collected data will be deleted.
• If you suspect your child is using 88xx, please contact our support team immediately.

10 Changes to the Privacy Policy

88xx may update this Privacy Policy from time to time. When changes are made, we take the following steps:

• You will be notified via SMS and in-app notification at least 7 days before any significant changes take effect.
• The "Last Updated" date at the top of this page will be revised accordingly.
• For major changes, you will be asked to review and agree to the updated policy at login.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

11 Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our data protection team is always ready to help resolve your issue.

• Email: [email protected]
• Support: Available via 24/7 live chat on the platform
• Response Time: Usually within 24 hours; up to 30 days for complex matters

If you are not satisfied with our response, you have the right to file a complaint with an international gaming regulatory authority.